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WhatsApp

Status: 📋 Not Currently Planned

WhatsApp Business API integration for agent communication.

Why Not Planned?​

WhatsApp integration is not currently on the Clawrium roadmap for the following reasons:

  1. Complexity: WhatsApp Business API requires Meta approval and business verification
  2. Cost: Per-conversation pricing model
  3. Use Case: Limited demand for WhatsApp automation in current user base
  4. Alternatives: Discord and Slack cover most messaging needs
  5. Priority: Development focused on Slack and Web channels first

Want This Feature?​

We welcome community contributions! If you need WhatsApp support:

Option 1: Open an Issue​

Create a feature request

Include:

  • Your use case (personal, business, etc.)
  • Expected volume of messages
  • Whether you can contribute a PR

Option 2: Submit a PR​

We'd love your contribution! Implementation would involve:

  1. WhatsApp Business API integration
  2. Webhook handling for incoming messages
  3. Message templating (required for initial contact)
  4. Rate limiting and conversation tracking
  5. Business verification documentation

See CONTRIBUTING.md for guidelines.

What Would Be Needed​

Technical Requirements​

WhatsApp Business API:

  • Meta Business account
  • Business verification
  • Phone number for WhatsApp
  • Cloud API or On-premises API setup

Implementation:

  • Webhook endpoint for message callbacks
  • Message template management
  • Conversation session tracking
  • Media message support (optional)

Pricing Considerations​

WhatsApp charges per conversation:

  • User-initiated: ~$0.005-0.08 USD depending on region
  • Business-initiated (with template): ~$0.05-0.15 USD
  • 24-hour session window

See WhatsApp Business Pricing for current rates.

Use Cases​

WhatsApp would be suitable for:

  • Customer support bots
  • Appointment reminders
  • Order notifications
  • Personal assistants

Alternatives​

If you need mobile messaging:

  • Discord: Free, works on mobile, rich features
  • Slack: (Coming Q2 2026) Mobile apps available
  • Web Interface: (Coming Q2 2026) Mobile browser access

Vote for This Feature​

Add a 👍 reaction to this issue to help us prioritize.

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